Over 7 years of experience in customer care management sector & telecommunication in Bangladesh. Specializes in various call center operational activities, analytics and growth strategies. Worked with various start-up projects, campaign management, training & learning activities as a supervisor, mentor, and quality analyst. Aslo highly experienced in excel, Google Sheet, Power point, Graphics desgin, photoshop, Video editing , HTML, CSS etc.
Previously : Genex Infosys Limited, Bangladesh, Grameenphone Ltd.